

If this does not work, try installing the latest version compatible with the software. If this does not work, try uninstalling and reinstalling the software. Now launch Setpoint and your mouse should be detected. How to fix the fact that the software does not recognize the mouse First, make sure your device is compatible with Logitech Gaming software or not.


The only tab that appears is "option" and you can not access the advanced settings of the mouse, such as the sensitivity setting. This article will explain what the problem is and how to fix it. Are you unable to detect your new Logitech mouse? A number of people have experienced this problem after having installed Logitech Setpoint (the mouse management tool).
